EAIMS: Emergency Analysis Identification and Management System

Social media has great potential as a means to enable civil protection and law enforcement agencies to more effectively tackle disasters and emergencies. However, there is currently a lack of tools that enable civil protection agencies to easily make use of social media. The Emergency Analysis Identification and Management System (EAIMS) is a prototype service that provides real-time detection of emergency events, related information finding and credibility analysis tools for use over social media during emergencies. This system...

Comparing Overall and Targeted Sentiments in Social Media during Crises

The tracking of citizens' reactions in social media during crises has attracted an increasing level of interest in the research community. In particular, sentiment analysis over social media posts can be regarded as a particularly useful tool, enabling civil protection and law enforcement agencies to more effectively respond during this type of situation. Prior work on sentiment analysis in social media during crises has applied well-known techniques for overall sentiment detection in posts. However, we argue that sentiment analysis...